At Zeal Driven Solutions (ZDS), your privacy is one of our top priorities. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your data.
If you have any questions or need further information about our Privacy Policy, please feel free to contact us.
Scope of This Policy
This Privacy Policy applies solely to our online activities and is valid for visitors to our website regarding the information they share and/or collect in ZDS. It does not apply to any information collected offline or through channels other than this website.
Consent
By using our website, you consent to our Privacy Policy and agree to its terms.
Information We Collect
We collect various types of information to enhance your experience and provide our services effectively. This includes:
- Personal Information: When you sign up for ZDS, we may collect personal details such as your name, email address, phone number, and login credentials. If you sign up using Google, we will collect the associated email address.
- Document Data: When you upload documents for analysis, we collect the content of those documents to provide our services. ZDS does not permanently store document content; analysis and responses are generated and stored temporarily for your use.
- Usage Data: We gather non-personal information such as IP addresses, browser type, operating system, referring URLs, and user activity on our platform to improve functionality and monitor our systems.
Document Data Storage and Deletion
At ZDS, we prioritize the secure storage of your documents. When you upload a document for analysis, it is stored securely on our servers, which are equipped with advanced encryption methods.
Your document will remain on our servers only as long as necessary for analysis and retrieval. We provide a straightforward mechanism for you to delete your documents from our servers at any time. Once deleted, the document and all related information are permanently removed from our systems, and this process is irreversible.
Please ensure you have extracted all necessary information before proceeding with deletion. If you have any questions regarding data storage or deletion, please reach out to us.
How We Use Your Information
We utilize the information we collect for various purposes, including:
- Providing, operating, and maintaining our services
- Improving, personalizing, and expanding our services
- Analyzing how you use our platform to enhance user experience
- Communicating with you for customer service, updates, and promotional purposes
- Sending emails and notifications
- Detecting and preventing fraud
Third-Party Sharing
We take your privacy seriously and do not sell or share your personal information with third parties for marketing purposes. We may share your information in the following situations:
- Legal Compliance: If required by law, we may disclose your information to regulatory bodies or in response to legal requests.
- Service Providers: We may share anonymized data with trusted third-party providers that assist us in delivering our services (e.g., cloud storage).
Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes:
- Encryption: All documents and personal information are encrypted during transmission and while at rest.
- Access Control: Only authorized personnel have access to personal information, with strict controls in place to prevent unauthorized access.
Data Retention
- Personal Data: We retain personal data as long as your account is active or as necessary to fulfill the purposes outlined in this policy.
- Document Data: Uploaded documents are temporarily stored and deleted once the analysis is complete or after a defined period.
- Reports: Generated reports (e.g., PDF, CSV) may be stored for user access but are subject to deletion based on our retention policies.
User Rights
As a ZDS user, you have the following rights regarding your data:
- Access and Correction: You can access and update your personal information through your account settings.
- Deletion: You can request the deletion of your account and personal data, including documents and reports.
Cookies
ZDS may use cookies to enhance your experience, including for functionality, performance tracking, and analytics. You can manage or disable cookies in your browser settings, but this may limit some platform functionalities.
CCPA Privacy Rights
As per the California Consumer Privacy Act (CCPA), California consumers have several rights concerning their personal data, including:
- The right to request disclosure of the categories and specific pieces of personal data that ZDS has collected about them.
- The right to request the deletion of any personal data that ZDS holds about them.
- The right to instruct ZDS not to sell their personal data.
If you submit a request, we will respond within one month. For any inquiries regarding these rights, please contact us.
GDPR Data Protection Rights
At ZDS, we want to ensure you are fully aware of your data protection rights. Every user has the following rights under the General Data Protection Regulation (GDPR):
- Right to Access: You have the right to request copies of your personal data. Please note that a nominal fee may apply for this service.
- Right to Rectification: You can request corrections to any inaccurate information held by ZDS, as well as request the completion of any incomplete information.
- Right to Erasure: You have the right to request that ZDS delete your personal data under specific conditions.
- Right to Restrict Processing: You may request the restriction of processing your personal data under certain circumstances.
- Right to Object to Processing: You have the right to object to ZDS processing your personal data under specific conditions.
- Right to Data Portability: You can request the transfer of the data ZDS has collected to another organization or directly to you, under certain conditions.
If you make a request, we will respond within one month. For further inquiries regarding these rights, please reach out to us.
Information Related to Children
Protecting children online is a significant priority for ZDS. We encourage parents and guardians to monitor and guide their children’s online activities.
Our website is not intended for individuals under the age of 13.
ZDS does not knowingly collect personally identifiable information from children under 13. If you believe that your child has provided such information on our site, please contact us immediately. We will take prompt action to remove this information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through the platform. Continued use of ZDS after changes are made indicates your acceptance of the new terms.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Zeal Driven Solutions (ZDS)support@zealdrivensolutions.ai